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Instant Valuation

Renting through Charles Faye

Even before you start searching for a property to rent, it's important to understand the legal aspects of being a tenant. When you become a tenant, you take on certain responsibilities for the property. Depending on your agreement, you will usually be responsible for paying council tax, utility bills such as water, gas and electricity, TV licence and other incidentals including telephone bills, subscriptions such as Sky or broadband. What’s expected of you will be documented in your tenancy agreement which we encourage you to read carefully and thoroughly, but to help you through the process our dedicated lettings team are always on hand to answer any questions. We do hope this guide will provide you with advice and information on how to secure a rental property, and help you understand tenancy agreements as well as other useful information to help you navigate your way through the rental process.

Searching for your property

Talk to our lettings team and let them know exactly what type of property you are looking for; we manage an extensive range across the region with lots of properties to choose from, we’ll help you find your ideal home. Once you’ve found a rental property you like, book a viewing as early as possible. There is high demand for properties in the rental market and if you find a property that’s ‘got your name’ on it, it’s best to move fast to secure it. Contact us and we’ll arrange a convenient viewing for you.

Application of property

Once you have found a suitable property, it’s time to apply for the home along with an administration/holding fee. The landlord will need to know who will be living at the home, a proposed moving in date, the length of the tenancy and any other requirements you may have.

It’s the landlords decision whether to accept your application or not. A landlord will review all elements of your application so it’s crucial that everything is put forward at this stage. Please note that if you intend to keep pets at the property you must declare this as part of your offer. Any changes or requests made once your application has been accepted may not be considered, or may be rejected outright.

Rental Agreed

Once we have successfully agreed terms with the landlord, it’s time to take you through the credit checks. It is our responsibility to ensure you are suitable tenant and are able to proceed with the agreement. As part of this process you may be required to provide the following:

  • Three years’ address history
  • Previous landlord details for any properties rented in the past three years
  • Confirmation of earning, making sure you meet the criteria
  • Employment details
  • Evidence of the past three years’ account if self-employed
  • Your bank details

You may need to provide proof of your "Right to Rent" under the immigration act.

Administration Fees: If you wish to apply for one of our properties we will require an administration/holding fee of £360 including vat for the first tenant and £60 including vat for each further tenant or guarantor. The fee is a one off fee which includes credit checking, referencing and all the paper work in relation to setting up a new tenancy. The administration fee will not be refundable in the event that the prospective tenant fails to satisfy our referencing checks or withdraws their application. A deposit will also be payable in addition to the rental payment.

Your deposit payment

Only once you have paid the deposit is the property truly secured. The usual deposit required is 1.5 months in advance and this is held as cover for any excessive damages that need attending to at the end of the tenancy on behalf of the landlord.

If Charles Faye is managing the property on behalf of the landlord, the deposit will be registered with The Deposit Protection Scheme (DPS). The Tenancy Deposit Protection was introduced in April 2007 as part of the Housing Act 2004 for all assured shorthold tenancies in England and Wales. . All deposits by law must be held in an independent account, this is to protect both you and the landlord in the event of any dispute at the end of the tenancy. If the landlord manages the property themselves, we'll inform you what deposit scheme the landlord will be using and the terms and conditions of that scheme will form part of your Tenancy Agreement.

At the end of your tenancy you and your landlord need to agree how your deposit will be repaid. In the event you’re unable to agree on how your deposit should be repaid, the free independent Alternative Dispute Resolution service provide by the DPS can be used to resolve your dispute.

Moving in

Once we’ve completed all the formalities and your deposit and payments have all cleared, it’s time to move in. Our lettings team are always on hand to help you through the process, so you’re never left alone to work it out for yourself. Now you’ve got this far, it’s time to sit back and enjoy your new home!

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