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Instant Valuation

When you’re looking for a letting agent, it is important to ensure you are dealing with a reputable and competent agency. The key to a successful relationship is to find a letting agent who will market your property (or properties) professionally, source you reliable and trustworthy tenants and achieve the highest possible income for you. It is important to remember that agents offering low charges are not necessarily the best agents to use. Charles Faye's ethos is simple, to provide the very best levels of service and support to all our landlords irrespective as to what level of service you choose.

  • No let, no fee
  • Honest appraisal if estimated income
  • Rent guarantee insurance available
  • Fully referenced tenants
  • Three service packages
  • Competitive rates
  • Dedicated lettings team
  • Local & national advertising

Our Management Services

Landlord Guides

We are delighted to be able to offer three levels of service to suit your requirements as a landlord. Please find below a summary of these services which will provide you with an overview of our role. However to really understand how we can best manage your property, please give our lettings team a call who will be only too happy to talk through the options.

  • Fully Managed Service
  • Rent Collection Service
  • Tenant Find Service

With all services we offer, it is important to us that we find the right tenant for you and your property. We will regularly liaise with yourselves and our referencing agents on the suitability of all your prospective tenants.

Service Level Packages

The information below is an overview of what's included in each of the service options we offer at Charles Faye. Please call our lettings team on 01249 822555 for your free landlords information pack or for lettings advice.

Brief description of service level packages More information available in our free landlord pack
Fully Managed Service
Rent Collection Service
Tenant Find Service
Visit the property to conduct a market appraisal
Advertise locally & nationally
Arrange & conduct all viewings
Comprehensive referencing of tenants
Prepare tenancy agreement & documentation
Review and provide information on insurance requirements
Arrange landlord Gas Safety Certificate
Arrange for EPC (Energy Performance Certificate)
Produce full schedule of condition and inventory
Notify all utility companies
Moving tenant into property
Full rent collection service
Monthly landlord statements (income & expenditure)
Free rent guarantee insurance policy for 6 months
Regular property rental inspections & feedback report
Attend and facilitate property maintenance
Checking out of tenant
Negotiate and settle any damages and reimbursements

We can provide a number of additional services to compliment any of the packages above. We maintain a flexible attitude, and are generally able to adapt our service to meet our client’s individual circumstances and needs, for example by providing a part only service, or occasionally by taking on additional tasks and duties. Call in for details.

Our Services

We are pleased to offer three levels of service for our landlords:

Fully Managed Service

12.5% + VAT (15% inc VAT)

For total peace of mind, this is our top service.

Click here to read more

Letting Service

10% + VAT (12% inc VAT) 

For landlords that still want to be hands on.

Click here to read more

Tenant Find Only Service

1st month's rent + VAT

Our introductory service to find you a suitable tenant.

Click here to read more


View our CMP Certificate

Property Portals
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